Processing time
Orders are processed within 1–2 business days and handed over to the carrier.
Delivery time
Delivery to the United States typically takes 7–14 business days. Our heated clothing ships from our fulfillment partners overseas; the power bank ships from a US warehouse, so items in one order can arrive in separate packages. As soon as your package is on its way, you'll receive an email with your tracking number.
Free shipping
Shipping to the United States is free on every order, with no minimum.
Tracking your order
A few days after you order, you'll receive a tracking number by email so you can follow your package at any time.
Questions about your order?
Check our FAQ first. Can't find your answer? Email us at info@norvali.com. We reply within 24 hours on business days.