Norvali (part of The Hague Flooring and Interior Design BV) respects your privacy and processes personal data in accordance with the EU General Data Protection Regulation (GDPR).
1. What data do we collect?
When you place an order, we collect the data needed to fulfill it: name, address, email address and payment details. When you visit our website, we also automatically receive your IP address and information about your browser and device.
2. What do we use your data for?
We use your data only to process and deliver your order, handle payments and returns, and provide customer service. We only send you emails about new products or offers with your explicit consent, and you can unsubscribe at any time.
3. Sharing with third parties
We only share your data with parties needed to fulfill your order, such as our payment provider and shipping carriers, or when we are legally required to. These parties only process your data for the purpose it was provided for.
4. Hosting and payments
Our store runs on Shopify Inc. Your data is stored in Shopify's secure systems. Payments are processed with encryption according to the PCI-DSS standard; we never have access to your full payment details.
5. Cookies
We use cookies to make the website work properly (such as remembering your cart) and to measure website use anonymously. On your first visit you can choose which cookies you allow.
6. Retention
We keep your data no longer than needed for the purpose it was collected for, unless a legal retention obligation (such as the 7-year tax retention period) requires otherwise.
7. Your rights
You have the right to access, correct or delete your data, and to withdraw your consent. Email info@norvali.com to do so. You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
8. Changes
We may update this privacy policy. The current version is always on this page.
Contact
The Hague Flooring and Interior Design BV
Vaarnstraat 51, Vlaardingen, the Netherlands
Chamber of Commerce (KvK): 95842748
VAT: NL378952367B02
Email: info@norvali.com