Privacy policy

Privacy policy

Norvali (The Hague Flooring and Interior Design BV, Chamber of Commerce 95842748, Vaarnstraat 51, Vlaardingen, the Netherlands) respects your privacy and processes personal data in line with the EU General Data Protection Regulation (GDPR).

What we collect
Only what we need to fulfil your order: name, address, email address and payment details. When you visit the site we also automatically receive your IP address and browser information.

What we use it for
Processing and delivering orders, payments, returns and customer service. We only send marketing emails with your explicit consent, and you can unsubscribe at any time.

Sharing
Only with parties needed to fulfil your order, such as our payment provider, fulfillment partner and carriers, or when required by law.

Security and retention
Our store runs on Shopify; payments are processed encrypted under the PCI-DSS standard. We keep data no longer than necessary, taking into account a 7-year tax retention obligation.

Your rights
You can request access to, correction or deletion of your data and withdraw your consent by emailing info@norvali.com.