Shipping policy

Shipping policy

Processing time
Orders are processed and handed to the carrier within 1-2 business days.

Delivery time
Delivery to the United States typically takes 7-14 business days. Orders ship from our fulfillment partner overseas, so items in one order can arrive in separate packages. If there is a delay we will let you know, and you can cancel your order free of charge.

Shipping costs
Shipping is free on all orders, with no minimum.

Tracking
As soon as your package is on its way, you automatically receive an email with a tracking link.

Questions about your order?
Email info@norvali.com. We reply within 24 hours on business days.

Norvali is a trade name of The Hague Flooring and Interior Design BV, Vaarnstraat 51, Vlaardingen, the Netherlands (Chamber of Commerce 95842748).